How to handle a Declined payment attempt

One of the major benefits of Rewardworks is the virtual card technology. With the integration to your Card Issuer, the Rewardworks platform implements some restrictions on the amounts that your suppliers can run the cards for, and allows you to see some of the reasons a supplier might receive a declined response from your Card Issuer. In this video, I'll go through how to track down the Declined payment detail within Rewardworks, walk through some of the reasons this could happen, and talk about the paths to resolution with your suppliers.